Contact Us

Can't find what you need?

Reach NBPTS by phone, mail, or the Online Inquiry Service. We strive to respond to all inquiries as quickly as possible. 

Call us at 1-888-780-7805 from 8 a.m. to 6 p.m. central time Monday through Friday.

Ask NBPTS

Can't find the answer you're looking for? Log in to your My Profile account to communicate directly with NBPTS via the Online Inquiry Service. 

If you haven't done so already, you will need to set up an account.

Setting up an account is a quick and easy process and you will be provided with a personal inbox to communicate with NBPTS Customer Support staff.

NBPTS Offices

• Arlington Office:
  1525 Wilson Blvd. Ste. 500
  Arlington, VA 22209
• NBPTS Processing Center
  11827 Tech Com, Suite 200
  San Antonio, Texas 78233
  Tel: 1-888-780-7805
  Fax: 1-888-811-3514