Help & FAQs

Browse Our Frequently Asked Questions

Find answers to questions about:

• Eligibility
• Application Process
• Portfolio
• Portfolio Submission
• Assessment
• Scoring
• Retake Procedures
• Graduate Credit
• Renewal
• Standards
• Take One!
• My Profile
• Withdrawal-Deferment 

Ask NBPTS

Can't find the answer you're looking for? Log in to your My Profile account to communicate directly with NBPTS. 

If you haven't done so already, you will need to set up an account.

Setting up an account is a quick and easy process and you will be provided with a personal inbox to communicate with NBPTS Customer Support staff.

Click here to access or set up your My Profile account