Many institutions' networks are protected by firewall software. This may prevent the downloading of certain files by users. Institutional users' systems may not be configured with various plug-ins, such as Shockwave, or Acrobat Reader, which are needed to view the tutorial or various components of the NBPTS web site, including the Guide to National Board Certification and the Assessment Center Policy and Guidelines. Users in these situations will need to consult with their network administrators.
Yes, you can by using the scrollbars to view the entire screen.