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Portfolio and PPG Submission
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Portfolio and PPG Submission

Packing & Shipping

  1. What are the 2009-2010 submission deadlines?
  2. Is my submission deadline a “postmark” deadline or a “receive by” deadline?
  3. My original portfolio (or PPG, for renewal) box was lost or damaged; can I use another box to ship my submission to NBPTS?
  4. What if I have lost or damaged the labels or envelopes included in the original box sent by NBPTS?
  5. I mailed my submission and just realized I left something out. What are my options?
  6. My video was packed outside of my entry envelope. What can I do?
  7. Is it necessary to send my submission by express courier?
  8. What’s the easiest and most efficient way to find out if my submission arrived intact and on time?
  9. I have waited 15 business days from the expected delivery date and all or part of my submission is still not showing. What should I do now?
  10. I did not have time to complete all of the entries/components. What should I do?
  11. What happens if my submission is mailed after the deadline and is not accepted?
  12. Do I have to make copies of my submitted materials? Why?
  13. I am a National Board Certification candidate; should I continue to monitor My Profile until I see each entry envelope I submitted logged as received?
  14. What if I have lost the labels or envelopes included in the original box sent by NBPTS?
  15. What are some packing tips that NBPTS can provide?
  16. Before packing my envelopes with video recordings, is there anything else I should do?



Packing & Shipping


  1. What are the 2009-2010 submission deadlines?
    • First-time Candidates: March 31, 2010
    • Retake Candidates: April 15, 2010
    • Take One! Participants: April 15, 2010
    • Renewal Candidates: April 30, 2010


  2. Is my submission deadline a “postmark” deadline or a “receive by” deadline?
  3. NBPTS policy is to accept submissions according to the postmark deadline. Keep your receipt in the event there is a question regarding your compliance with this postmark deadline. Note: Carriers may ship on a different day than when you gave them your box, so the postmark will be past the deadline; therefore do not wait until the last minute to ship! If you find yourself in this position, fax a copy of your receipt and a note explaining the circumstance to the NBPTS Processing Center at 1-888-811-3514.


  4. My original portfolio (or PPG, for renewal) box was lost or damaged; can I use another box to ship my submission to NBPTS?
  5. It is acceptable to use a box of comparable size to the original kit box NBPTS sent you. Be sure the box will adequately hold and protect the materials during shipping.


    Size of the original kit box: 14.5" × 14" × 2.5" deep

    Certificate Area label: If you do not have a certificate area label, use a black or red permanent marker to write your certificate area name and certificate number on the box where the certificate area label should go.

    ID Bar Code label: If you do not have an ID bar code label, write your 8-digit ID number on the box where a bar code label is required. Write DO NOT X-RAY! on the box. (X-ray may affect integrity of video recordings.)

    Ship to:
    NBPTS Processing Center
    11827 Tech Com, Suite 200
    San Antonio, TX 78233


  6. What if I have lost or damaged the labels or envelopes included in the original box sent by NBPTS?
  7. Acceptable alternative packing materials are:

    ID Bar Code labels: Write your 8-digit ID number on the top right corner of submission materials where a bar code label is required. Do not print your name on these materials. (Renewal candidates do not have bar code labels.)

    Video Recording label: Use the blank label included with the new videotape cartridge or case you used for your video recording. Write the entry number and entry title on the blank label, and then place your ID bar code label (or write your 8-digit ID number) on the video recording label. Do not print your name on the label.

    Envelopes: It is acceptable to submit materials in a white envelope large enough to contain all of the entry material or forms required. Write the certificate area, title, and number of the entry (in large letters) in the top right-hand corner of the envelope, then just below, place an ID bar code label (or write your 8-digit ID number). Do not print your name on the label.


  8. I mailed my submission and just realized I left something out. What are my options?
  9. NBPTS will not accept components, additions, or substitutions to any submission after initial receipt. The only exception is the Candidate Attestation Form, which must be sent or your submission will not be scored. You will be notified by mail if your Candidate Attestation Form is missing, and you will be given a small window of opportunity to submit that form.


  10. My video was packed outside of my entry envelope. What can I do?
  11. You will be mailed a letter requesting authorization for NBPTS staff to insert the video into the entry envelope.


  12. Is it necessary to send my submission by express courier?
  13. It is highly recommended that you send your submission via a traceable method.


  14. What’s the easiest and most efficient way to find out if my submission arrived intact and on time?
  15. With thousands of boxes scheduled to arrive simultaneously, your submission will be received in our system on a first come/first served basis. Allow 15 business days from the expected arrival date to confirm receipt by NBPTS and then periodically check My Profile to verify receipt. Once your submission is processed, a letter will be sent to you notifying you that it was received. Certification Renewal candidates will receive a letter confirming receipt of their PPG, but they can also verify receipt 15 days after submitting their PPG by calling 1-800-22TEACH.


  16. I have waited 15 business days from the expected delivery date and all or part of my submission is still not showing. What should I do now?
  17. First, you should confirm delivery with your courier and then contact NBPTS Customer Service at 1-800-22TEACH. Provide your tracking number and a case will be opened to research the status. As long as you have proof to verify your submission was sent by the deadline, NBPTS will accept the box.


  18. I did not have time to complete all of the entries/components. What should I do?
  19. First-time and retake candidates are encouraged to submit completed entries by the deadline so they can be sent to scoring. Entries that were not submitted can be retaken during the next administration cycle (as long as you are not in your third year of candidacy). You will need to reapply to retake any entries you did not submit the prior year, pay the required fee, and submit your entries as required under the score banking and retake policy.  If you choose not to continue, follow the withdrawal procedures located on My Profile. Take One! participants can defer completion of Take One! for one year if they notify NBPTS prior to the entry submission deadline. Renewal candidates will only be able to reapply if they are in their eighth year of certification, and the entire PPG will need to be resubmitted.

    Even though NBPTS affords candidates the option to not submit 10 scorable entries/exercises, many third-party payers are more restrictive. If you accepted payment from a third party (i.e., your state, school district, scholarship donor, etc.), then you should call that party and inquire about the implications of not completing the assessment in its entirety. Many third-party payers require candidates who know they will be unable to complete all 10 components of the assessment, to withdraw prior to submitting portfolio entries or completing any assessment center exercises. Failure to withdraw from the process and failure to receive scores for all 10 components can result in the candidate having to repay the third party all fees that were paid on the candidate's behalf.


  20. What happens if my submission is mailed after the deadline and is not accepted?
  21. If a submission is shipped after the deadline and is not accepted, then it will not be scored. If you are a candidate for National Board Certification, you can continue to take your assessment center exercises. Your assessment center scores will be banked and you will be eligible to retake the missing entries the following year as a retake candidate (as long as you are not in your third year of candidacy). You would need to reapply to retake your entries, pay the required fee, and submit your entries as required under the score banking and retake policy.

    Even though NBPTS affords candidates the option to not submit 10 scorable entries/exercises, many third-party payers are more restrictive. If you accepted payment from a third party (i.e., your state, school district, scholarship donor, etc.), then you should call that party and inquire about the implications of not completing the assessment in its entirety. Many third-party payers require candidates who know they will be unable to complete all 10 components of the assessment, to withdraw prior to submitting portfolio entries or completing any assessment center appointments. Failure to withdraw from the process and failure to receive scores for all 10 components can result in the candidate having to repay the third party all fees that were paid on the candidate's behalf.


  22. Do I have to make copies of my submitted materials? Why?
  23. As stated on our website on submitting your portfolio: Copy all Written Commentaries, student work samples, and instructional materials. Make copies of your video recordings using the directions provided in Part 1, General Portfolio Instructions, page 1-41 under Submitting Your Video Recordings, page 1-42 of DVD Guideline section, page 1-71 under Phase 3: Submit Step 4: Reviewing - Reminders - Backup, and page 37 of the 2009 PPG. Keep all materials in a safe, easily accessible place. This will be an invaluable step in the event your submission is lost enroute to the NBPTS Processing Center, or arrives in damaged condition. The copies you retain may also be useful when reviewing your score results. Remember that NBPTS does not return your original materials to your after they are submitted for scoring. Retain copies at least until you receive your score results.


  24. I am a National Board Certification candidate; should I continue to monitor My Profile until I see each entry envelope I submitted logged as received?
  25. Recognizing the time and effort that is exerted into completing each component of the portfolio, it is very important that you not only confirm delivery of your portfolio box, but that you also confirm receipt of every portfolio entry submitted. NBPTS will not notify candidates when an entry is missing, so it is your responsibility to monitor your account in My Profile until you have verified that each entry envelope you submitted has been successfully received.


  26. What if I have lost the labels or envelopes included in the original box sent by NBPTS?
  27. Acceptable alternative packing materials are:

    ID Bar Code labels: Write your 8-digit ID number on the top right corner of submission materials where a bar code label is required. Do not print your name on these materials.

    Video Recording label: Use the blank label included with the new videotape cartridge or case you used for your video recording. Write the entry number and entry title on the blank label, and then place your ID bar code label (or write your 8-digit ID number) on the video recording label. Do not print your name on the label.

    Envelopes: It is acceptable to submit materials in a white envelope large enough to contain all of the entry material or forms required. Write the certificate area, title, and number of the entry (in large letters) in the top right-hand corner of the envelope, then just below, place an ID bar code label (or write your 8-digit ID number). Do not print your name on the label.


  28. What are some packing tips that NBPTS can provide?
  29. There are several important things to remember:

    • Put the Attestation Form in the Forms Envelope (your entry cannot be scored without it!).
    • Put the Candidate Final Inventory List in the Forms envelope.
    • Use the Checklist in the Pack & Ship section of your portfolio or PPG instructions to ensure material is appropriately labeled and packed.
    • Place your videos inside the correct video envelope.
    • Have someone double-check your labeling and packing before sealing. Entry envelopes are not opened at NBPTS and are sent to scoring exactly the way they are submitted.


  30. Before packing my envelopes with video recordings, is there anything else I should do?
  31. Before packing your recording, please watch the video to make sure it matches your written commentary for that entry. This is needed because candidates can accidentally switch the labels and submit the wrong recording for the entry. In addition, sometimes a candidate has recorded more than one lesson and submits a recording that does not reflect the focus of the commentary (we have even viewed birthday parties!!).


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