Find everything you need to schedule an assessment center appointment, make changes to an existing appointment and find testing dates and times.
To schedule your assessment center appointment, please call:
The Prometric NBPTS Registration Center
U.S. Candidates: 1-800-226-7958
International Candidates* (from outside the U.S.): 1-443-751-4848
Hours: Monday - Friday: 8 a.m. - 8 p.m. EDT (excluding holidays)
Rescheduling – If you need to reschedule your appointment, you will be charged a $50 rescheduling fee. You may pay the $50 rescheduling fee online.
Cancellations – Please note that by canceling your appointment, you will also rescind your eligibility for the testing in the year which you apply.
Reinstatement – If you miss or cancel your appointment, you must pay a $175 fee to reinstate your candidacy. This fee can be paid online. Please allow 3-5 business days for your eligibility to be reinstated.
Deferment of Retake Exercises - Retake candidates must pay a $125 fee for each exercise deferred. Note that candidates in their last year of eligibility cannot defer.
Change of Specialty Area – Changes to your specialty area can only be made prior to scheduling an assessment center appointment, and no later than the deadline for making changes to your selected certificate or specialty area. There is a $75 fee associated with a specialty area change.
For detailed procedures about changes to your appointment, read the Assessment Center Orientation Policy and Guidelines. (PDF - 304kb)
Assessment Center Testing Windows
• 2006-2007 Candidates: July 1, 2006 - June 15, 2007
• 2007-2008 Candidates: July 1, 2007 – June 15, 2008
Locate a Testing Center
The Prometric Testing Center can help you locate a testing center. Simply enter your zip code to locate the closest center near you.
Assessment Center Holidays
The testing centers are closed on the following federal holidays:
- Martin Luther King Day – Monday, January 21, 2008
- Presidents' Day - Monday, February 18, 2008
- Memorial Day - Monday, May 26, 2008
- Independence Day - Friday, July 4, 2008
- Labor Day - Monday, September 1, 2008
- Thanksgiving Day - Thursday, November 27, 2008
- Day after Thanksgiving Day – Friday, November 28, 2008
- Christmas Eve - Wednesday, December 24, 2008
- Christmas Day - Thursday, December 25, 2008
For WLOE Candidates
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Testing Date
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Applications Must Be Received By
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Aug. 4, 2007
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June 22, 2007
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Sept. 8, 2007
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July 27, 2007
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Oct. 27, 2007
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Sept. 14, 2007
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Nov. 17, 2007
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Oct. 5, 2007
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Jan. 12, 2008
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Nov. 30, 2007
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Feb. 9, 2008
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Dec. 28, 2007
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Mar. 8, 2008
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Jan. 25, 2008
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May 10, 2008
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Mar. 28, 2008
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For Music Candidates
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Testing Date
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Applications Must Be Received By
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Aug. 4, 2007
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June 22, 2007
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Sept. 8, 2007
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July 27, 2007
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Oct. 27, 2007
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Sept. 14, 2007
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Nov. 17, 2007
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Oct. 5, 2007
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Jan. 12, 2008
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Nov. 30, 2007
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Feb. 9, 2008
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Dec. 28, 2007
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Mar. 29, 2008
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Feb. 15, 2008
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May 17, 2008
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Apr. 4, 2008
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Complete the following applications to make your WLOE or Music Assessment Center appointment: