Contact Us
How Can We Help You?
Whether you’re a candidate with a specific question, or are just looking for more information about Board certification, we’re here to help.
Request Your NBCT Certificate
If you would like to order a copy of your NBCT certificate, please complete and return the Certificate Request Form.
National Board Main Office
1525 Wilson Blvd., Ste. 700
Arlington, VA 22209
(703) 465-2700
Speak to Our Customer Support Team
Customer Support Hours:
Monday through Friday, from 8:00 a.m. to 6:00 p.m. CST.
Summer Hours:
From June 16 through Labor day, you can reach National Board Customer Support Monday through Friday, from 9:00 a.m. to 5:00 p.m. CST
Or Submit Your Question to Customer Support Online
Have a question? Submit your question using the National Board web form.
Once received, you will receive an automated email with your assigned case number. Response times will vary depending on the number of questions we are handling and the amount of research needed to respond to your question; please allow up to 7 business days for response.
If you are a Third Party Payer, please submit your questions and/or Transmittal Memos using the Third Party Payer web form.
Digital Badge
For questions regarding our digital badge feature, or to request access to a badge, please use this form.