Contact Us

How Can We Help You?

Whether you’re a candidate with a specific question, or are just looking for more information about Board certification, we’re here to help.

Request Your NBCT Certificate

If you would like to order a copy of your NBCT certificate, please complete and return the Certificate Request Form.

National Board Main Office

1525 Wilson Blvd., Ste. 700
Arlington, VA 22209
(703) 465-2700


Email Signup

Connect with Customer Support Team

Candidates and NBCTs

Standard Hours:
Monday through Friday, from 8:00 a.m. to 6:00 p.m. CST.

Summer Hours (June 16 through Labor Day):

Monday through Friday, from 9:00 a.m. to 5:00 p.m. CST

*After submitting your web form, you will receive an automated email with your assigned case number. Response times vary depending on the number of questions we are handling, and the amount of research needed to respond to your question; please allow up to 7 business days for response.

National Board Partners

If you are a Third-Party Payer (TPP), Candidate Support Provide (CSP), Network Administrator, or state agency, please visit the following web page for resources and contact information.

Digital Badge

Badges for NBCTs who achieved or maintained in December 2023 will be available by the end of January 2024.

For questions regarding our digital badge feature, or to request access to a badge, please use this form.