The National Board and our assessment partner, Pearson, identified an issue with an algorithm that selected portfolios for double scoring where a small number of candidates during the 2017/18 and 2018/19 school years did not have at least one portfolio component double-scored, resulting in the need for an adjustment of their total score.

We offer our sincerest apologies to the candidates impacted.

This situation arose because of a technical issue with the portfolio selection algorithm. All scores assigned by assessors during the first scoring remain accurate for affected candidates. A second scoring has now been performed on one of the components for those candidates, resulting in different overall scores for some candidates.

See our Q&A Document here.

As soon as the first indications of an issue were discovered, we undertook an analysis of what happened and the scope of those impacted, which has been completed. We conducted a special scoring project to provide the additional scoring for affected candidates and updated scores have been calculated. We have identified and notified those who were affected with their new scores and remedies being offered.

And though double scoring results in some cases calculated scores increasing, some scores decreasing and some scores staying the same, we are only updating scores for candidates that benefited from this additional score data.  All other scores for all other candidates remain unchanged. Note: all retake portfolios and all non-Renewal decisions are double scored and this score data was not affected by the selection algorithm issue.

We know how much work teachers dedicate to the Board certification process, and we are deeply sorry that this has occurred. Each and every day, we are inspired by the teachers across the country who have made a commitment to improving their practice in service of their students. Nothing matters more to us than the teachers and students, and we will continue to support them.

We have offered those affected with various remedies based on their specific situation. We have also opened several direct lines of communication for teachers and stakeholders across the country who may have questions. There is a detailed Q&A on our website, and we are available to answer any questions you may have online here, or by phone at 1-800-22TEACH.

This process has left us with lessons learned and caused us to reflect on our own practices and adapt. The more than 125,000 National Board Certified Teachers across the country know the rigor and reputation of the Board certification process, and that is not in question. Changes made give us full confidence in the integrity of the scoring process going forward and these will be continuously monitored and improved upon.

We thank you for your continued support.