If you are part of a program or organization that provides funding and incentives for National Board candidates completing National Board Certification and/or Maintenance of Certification (MOC), the following resources are available to you. If you are not a third-party payer and are interested in becoming one, please contact us.

*If you are a candidate searching for funding, click here for resources in your area. 

The National Board is proud to introduce you to the Partner Portal, a new system enabling National Board Partners, third-party organizations that support candidates, to fund and track candidates through the National Board certification process in real-time.  

The Partner Portal aims to streamline processes in the following areas:  

• Transmittal Memo processing timelines   
• Visibility into candidate history and funding use   
• Timing of financial reports  

The full functionality of the Partner Portal will be available on June 10; we will continue to update the resources on this page as they become available.

Resources

Partner Portal Resources

• User Guides 
  • Creating and Managing User Accounts
  • Funding Management
  • Reporting
• How-To Videos
  • Account Creation
  • Funding Management 
  • Reporting
• Webinars
  • April 22: Creating and Managing User Accounts – Webinar and Slides
  • May 8: Standard Reporting – Webinar and Slides
  • May 15: Funding Management, Part 1 – Webinar and Slides
  • May 21: Funding Management, Part 2 – Webinar and Slides
  • June 10: Financial Reporting – Webinar and Slides
• Quick Start Guides 
  • Candidate Information Reports
  • Third-Party Payer Management

General Resources

• Third-Party Payer FAQs 
• Third-Party Payer Guide 
• Third-Party Payer Funding FAQ for Candidates
• Applying Third-Party Payer Funds – Candidate Instructions
• State Incentives
• Ethical Guidelines

NBConnect

Transitioning to the Partner Portal: Candidate reports will be available in the Partner Portal starting May 8, 2024. While the National Board plans to sunset NBConnect in the near future, it will remain accessible during the 2024-25 school year.

Connect with Our Customer Support Team

Partner Portal Support Hours

• Regular Hours (Monday-Friday): 8:00 a.m. to 5:00 p.m. CST
• Holiday Hours (June16-Labor Day): 9:00 a.m. to 5:00 p.m. CST

Contact Information

• Online: Partner Portal web form*
• Phone: 877-370-1524

*After submitting your web form, you will receive an automated email with your assigned case number. Response times vary depending on the number of questions we are handling, and the amount of research needed to respond to your question; please allow up to 7 business days for response.