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Assessment

General Inquiries

  1. Are my assessment center responses secure?
  2. Is there a disadvantage in completing assessment center exercises before submitting portfolio entries?
  3. What materials are NOT permitted in the testing room?
  4. What materials are permitted in the testing room?
  5. I am a candidate in a certificate area that requires bar code labels for my assessment center exam and the bar code labels I received are damaged and illegible. I am scheduled to test early next week. What should I do?
  6. If I retake an assessment center exercise, will I be responding to the same prompt that I did originally?
  7. How will the assessment center for Music differentiate strings-only teachers from orchestra teachers?
  8. How can I prepare for the assessment center exercises?
  9. What is the benefit of taking the online Assessment tutorial?
  10. What identification is required to take to the assessment center?
  11. Can Music candidates change their focus between portfolio submission and the assessment center, e.g. from band in the portfolio to orchestra at the assessment center?
  12. EMC/Music teachers often see themselves as teachers of general music. Will the assessment center exercises be different for them?
  13. What is the format of the Music assessment and how will it be administered?
  14. Why are Music candidates required to handwrite their responses to the assessment exercises?
  15. As a WLOE candidate, what can I expect of the assessment center testing experience?
  16. What does it mean if I took my assessment exercises already but the "Ready to Test" icon still appears in My Profile?
  17. Will I receive confirmation that you received my Assessment Center Exercise responses?
  18. How do I report a problem that occurred during testing at the assessment center?
  19. What music specialities may a Music candidate select for the assessment center?
  20. How can I obtain documentation stating that I have completed the National Board Certification Process?
  21. How does the clock work on the computer-delivered assessments? I was supposed to have 30 minutes for each exercise and only saw 29 minutes at most.
  22. Should I plan to take time off from my classes in order to complete the art product for Exercise 1?

Appointments

  1. When I called to schedule my appointment, I was told I was not in the system. Why?
  2. When will retake candidates be able to schedule their appointment?
  3. How should retake candidates schedule their appointment?
  4. What should I do if I have read the FAQs, but I am still having trouble making an appointment?

Technical & Tutorial Issues

  1. I am behind a firewall; what should I do?
  2. I understand that there is a tutorial for the assessment center. How can I access that?

Testing Accommodations

  1. What if I am in need of testing accommodations?



General Inquiries


  1. Are my assessment center responses secure?
  2. Computer-delivered testing is the most secure examination methodology available, outperforming the protections afforded by traditional paper-and-pencil testing. Each NBPTS testing center meets standardized specifications and is designed with physical safeguards in place to prohibit and discourage cheating. Computer-delivered testing centers employ state of the art technology to ensure that the highest levels of security are maintained. Computer workstations at the testing centers have disk drives that are disabled, eliminating any risk of unauthorized file transfers. To prevent any unauthorized access, the databases and servers used to store candidate responses and assessment data are encrypted and protected by multiple levels of password protection.


  3. Is there a disadvantage in completing assessment center exercises before submitting portfolio entries?

  4. There is not a disadvantage. You can take the assessment center exercises before you begin work on your portfolio, during your work on your portfolio, or after you have completed your portfolio. The choice is yours. There is no need to "prepare" for the assessment center by completing your portfolio entries first. The content associated with the portfolio entries is dictated by the teaching context of candidates, whereas the assessment center exercises are specifically designed to measure fundamental certificate-area content that is not likely to be demonstrated in portfolio entries. Unlike the portfolio portion of the National Board Certification process, the assessment center exercises are based primarily on content standards for what accomplished teachers should know, not how they teach. Therefore, your work on your portfolio entries should not be seen as preparation for taking assessment center exercises, because there is minimal overlap between exercises and entries. If your fees are fully paid and all eligibility verification forms processed, you are free to schedule your assessment center exercises whenever you choose, even before you have begun your portfolio entries.


  5. What materials are NOT permitted in the testing room?

  6. Candidates may not bring photocopies of any materials — whether provided by NBPTS or others, hardcover or soft cover textbooks, dictionaries, encyclopedias, loose-leaf printed materials (held in a ring binder), or other bound books or bound printed materials. Candidates may not bring any of the following items into the testing room: bags, briefcases, food, tobacco, scratch paper, beepers, calculators of any type, highlighter pens, stereos, CD players or radios with headphones, cellular phones, watch alarms (including those with flashing lights or alarm sounds), translators, and any electronic devices.


  7. What materials are permitted in the testing room?
  8. Canidates are permitted to bring only the following materials into the testing room:

    • Photo Identification
    • Art product in plastic bag (EMC/Art and EAYA/Art candidates only)
    • Candidate ID bar code labels received with your ATT (EMC/Art, EAYA/Art, EA/Mathematics, AYA/Mathematics, EMC/Music, EAYA/Music, EA/Science, AYA/Science, EAYA/WLOE candidates only)
    • Number 2 pencil (for Mathematics, Music, Science, and WLOE candidates only)
    • Minor comforts as described in the Request for Testing Accommodations Form and Instructions

    An online scientific calculator is available to candidates in the appropriate certificate areas.


  9. I am a candidate in a certificate area that requires bar code labels for my assessment center exam and the bar code labels I received are damaged and illegible. I am scheduled to test early next week. What should I do?
  10. If your bar code labels are damaged or misplaced, or if you never received your bar code labels for the assessment center, you can print your 8-digit candidate ID number on those places asking for a candidate ID bar code label. Please do not use bar code labels from your Portfolio Kit as they are a different format and are not compatible for the assessment center.


  11. If I retake an assessment center exercise, will I be responding to the same prompt that I did originally?
  12. When you retake an assessment center exercise, you will be responding to a different prompt.


  13. How will the assessment center for Music differentiate strings-only teachers from orchestra teachers?
  14. Music candidates at both EMC and EAYA levels will have chosen their specialty, - band, orchestra, or vocal music - at the time of their application. Exercises will automatically be delivered based on the pre-selected specialty area. The exercises specified for orchestra will be accessible to both examinees who are strings-only teachers as well as orchestra teachers. 

     


  15. How can I prepare for the assessment center exercises?
  16. Candidates should carefully review the Standards, the Scoring Guide, and download Assessment at a Glance to review the descriptions of all six assessment center exercises and the two published retired prompts for their certificate area.

    In addition, candidates should view the Pearson Professional Centers Tour and the Hands-On Testing Experience found at: www.nbpts.org/for_candidates/assessment/prepare_for_your_appoint. The online tour provdes a floor plan of an assessment center with photographs of and information about each area in the center as well as descriptions of assessment center procedures and a short video of a Pearson Professional Center testing session.

    The Hands-On Testing Experience tutorial contains representative NBPTS content and navigation functions designed to help you prepare for the assessment center experience. The tutorial is interactive, so you can experience how to scroll through an exercise and use the mouse and word-processing software, as well as practice with a generic exercise and prompts.


  17. What is the benefit of taking the online Assessment tutorial?
  18. The online Pearson tutorial is intended to prepare you for your assessment center testing experience, and help you become familiar with the look and feel of the Pearson VUE software used to administer the assessment center exercises. The tutorial explains screen navigation and tools. There is an informative, interactive sample exercise that simulates a real exercise, including the Introduction, prompts, system notices, and clock countdown. It is an excellent way to prepare for the actual test.


  19. What identification is required to take to the assessment center?
  20. Primary ID must be current and display your name, a recent photograph, and your signature.
    Acceptable forms of identification include the following:

    • Driver's license with photograph and signature
    • Passport with photograph and signature
    • State identification with photograph and signature
    • National identification with photograph and signature
    • Military identification with photograph and signature
    • Alien Registration Card (green card, permanent resident visa)

    Unacceptable forms of identification include the following:

    • Any expired ID
    • Draft classification card
    • Credit card of any kind
    • Social Security card
    • Student ID
    • International student ID
    • International driver's license
    • Notary-prepared letter or document
    • Employee identification card
    • Learner's permit or any temporary identification card
    • Automated teller machine (ATM) card

     

    Important: To gain admittance to the testing center, your first and last name must match the name on your ATT.


  21. Can Music candidates change their focus between portfolio submission and the assessment center, e.g. from band in the portfolio to orchestra at the assessment center?
  22. Music candidates may feature more than one specialty area in their portfolio entries but not for the assessment center exercises. Music candidates will need to select their specialty area at the time their candidate application is submitted. Once selected, Music candidates are committed to the same specialty area for retaking. Specialty areas for Music candidates are band, orchestra, or vocal music.


  23. EMC/Music teachers often see themselves as teachers of general music. Will the assessment center exercises be different for them?
  24. No. Many, perhaps most, EMC candidates will naturally focus their portfolios on their work as general music teachers. This was anticipated in the development of the assessments. When registering for the assessment center, EMC candidates will declare band, orchestra, or vocal music, just as their EAYA counterparts will. This is due to the nature of both Diagnostic Skills and Applied Theory/Composition, where recordings, scores, and candidate compositions are part of the exercises, and need to be specific to a "performing" area.


  25. What is the format of the Music assessment and how will it be administered?
  26. The Music format features aural stimulus materials. These audio files are embedded in the computer software and the candidate will listen to clips using headphones provided at the assessment center. For select music exercises in which the candidate is required to write in musical notation, a response booklet with lined pages will be provided at the assessment center.


  27. Why are Music candidates required to handwrite their responses to the assessment exercises?
  28. Beginning in 2009, Music candidates use a computer keyboard to respond to five of the six exercises. The exception is Exercise 3, which requires Music candidates to compose a brief composition. The assessment center staff will provide the candidate with a response booklet containing staff paper for the composition. Exercise 3 will be the only Music exercise requiring a handwritten response.


  29. As a WLOE candidate, what can I expect of the assessment center testing experience?
  30. All WLOE candidates will be tested in a separate testing room at a Pearson Professional Center. The first exercise includes an oral component that will be recorded at your computer. WLOE candidates may be asked to use a response booklet when composing answers.


  31. What does it mean if I took my assessment exercises already but the "Ready to Test" icon still appears in My Profile?
  32. The message for the icon that reads, "Ready to Test" indicates your eligibility has been verified, and your full fee payment has been received by NBPTS. This message will not change even after you take your assessment exercise.


  33. Will I receive confirmation that you received my Assessment Center Exercise responses?
  34. You will not get an individual confirmation; however, the National Board has adopted a thorough process for ensuring your test materials are received.


  35. How do I report a problem that occurred during testing at the assessment center?
  36. Any concerns regarding an assessment center must be submitted by the candidate, in writing, within 7 days of your appointment. NBPTS must be contacted directly in order to fully investigate your concern, even if you reported the problem to the assessment center administrator when it happened. Please include your candidate ID number, certificate area, test center location, mailing address (unless you send an e-mail) and as much detail as possible about your concern. You may contact us in any of the following ways:
    1. Via an online inquiry through the
    Candidate Inquiry Service
    2. Via Fax: (888) 811-3514
    3. US Postal Service:
    NBPTS Processing Center
    11827 Tech Com Way, Suite 200
    San Antonio, TX  78233


  37. What music specialities may a Music candidate select for the assessment center?
  38. Candidates will choose band, orchestra or vocal music as a specialty in advance of taking the assessment center exercises.


  39. How can I obtain documentation stating that I have completed the National Board Certification Process?
  40. Until the scoring process is complete, it is not possible to verify that a candidate has completed all entries and exercises. Once scores are released, the score report itself will provide documentation of the candidate's completion status. Refer to the Scoring Guide, Part 1 for additional details on the score report and the scores.


  41. How does the clock work on the computer-delivered assessments? I was supposed to have 30 minutes for each exercise and only saw 29 minutes at most.
  42. At the start of each exercise, the available response time will display as 30 minutes and 00 seconds. The clock will continue to show the time remaining for that exercise. A popup will appear that tells the candidate that there are five minutes remaining and the candidate must respond with an OK. The clock will continue to run. The candidate may minimize the timekeeper except after the five minute warning.


  43. Should I plan to take time off from my classes in order to complete the art product for Exercise 1?
  44. No. Creation of the art product takes a minimal amount of time. The art product materials will accompany your Authorization to Test (ATT) and candidates will have sufficient time to read and follow the instructions in the art packet prior to attending the assessment center.


Appointments


  1. When I called to schedule my appointment, I was told I was not in the system. Why?
  2. An Authorization to Test will be mailed to you after you have been declared eligible to test. You become eligible to test once your Eligibility Verification Forms have been returned and processed, and your full payment has been received. You can check the status of your eligibility in My Profile or by calling 1-800-22TEACH.


  3. When will retake candidates be able to schedule their appointment?
  4. Retake candidates test in the January 4 - June 15 testing window. The application for retake candidates not awaiting score release is expected to be available in late 2009. For candidates awaiting score release, the retake application for eligible candidates will be available with the score report.


  5. How should retake candidates schedule their appointment?
  6. Retake candidates may schedule their assessment center appointment online or by calling the Pearson Vue Call Center at (888)288-3028. Please be sure to have your ATT handy so you can provide your name and candidate ID number exactly as they appear on your ATT.

    *Note that WLOE candidates and candidates with approved testing accommodations, must schedule their appointments via telephone.


  7. What should I do if I have read the FAQs, but I am still having trouble making an appointment?
  8. If you are still having difficulty scheduling, please call 1-800-22TEACH. To expedite the process, note any specific reasons you were told before making your call.


Technical & Tutorial Issues


  1. I am behind a firewall; what should I do?
  2. Many institutions' networks are protected by firewall software. This may prevent the downloading of certain files by users. Institutional users' systems may not be configured with various plug-ins, such as Shockwave, or Acrobat Reader, which are needed to view the tutorial or various components of the NBPTS web site, including the Guide to National Board Certification and the Assessment Center Policy and Guidelines. Users in these situations will need to consult with their network administrators.


  3. I understand that there is a tutorial for the assessment center. How can I access that?
  4. The NBPTS-Pearson VUE online tutorial is now available. In order to take advantage of the tutorial, please follow these steps:

    • Go to the Pearson VUE website referenced above.
    • Your browser (pop-up blocker) will probably first tell you that it has blocked the site from downloading the file and offer you options. Select "Download File."
    • You will next receive a security alert that asks if you wish to Run, Save, or Cancel. If you choose Run - you can download and install the file online. If you choose Save - you can download the file to your computer, then run the installer. This is a 40MB file, so it will take a few minutes.
    • Follow the installation prompts to install the Pearson VUE NBPTS tutorial and Demo program on your computer.
    • Once the installation is complete, you can close the browser window.
    • When you are ready to run the tutorial, open the tutorial application.
    • A small window will open displaying the NBPTS logo and a caption for Tutorial and Practice Exam. Check the box and the tutorial will begin.
    • Follow the on-screen instructions to proceed through the tutorial.
    • Note on special key short-cuts during the tutorial:

    a. Alt key plus E - End Tutorial

    b. Alt key plus P - Previous Screen

    c. Alt key plus V - Navigator

    d. Alt key plus N - Next Screen

    Note: The tutorial is a Window's software application that is a replication of the test center test driver, which is PC-based. If you are using an Intel-equipped Mac with Windows installed, you should experience no problems running the tutorial. If you are using a "Mac-only" operating system, you will be unable to access the tutorial on that computer.


Testing Accommodations


  1. What if I am in need of testing accommodations?
  2. If you need an accommodation under the ADA for the assessment center, you must submit your request using the Request for Testing Accommodations Form. If you do not submit the completed request by April 1, you may lose the opportunity to complete the process with accommodations in the current assessment year.


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